Fulfilment

Smart fulfilment. Exceptional delivery.

From eCommerce orders and wholesale distribution to point of sale campaigns and bespoke project fulfilment, Mailshop delivers tailored solutions designed around your business, supported by experienced people, smart systems and reliable delivery networks.

Your fulfilment partner from warehouse to doorstep.

eCommerce Fulfilment (3PL)

Reliable pick, pack and dispatch services designed to support growing brands. We provide tailored fulfilment solutions for both B2C and B2B businesses, helping streamline operations while maintaining a positive customer experience.

Services include:

  • Pick, pack and dispatch (3PL)

  • B2C order fulfilment

  • B2B and wholesale fulfilment

  • Subscription and recurring orders

  • Inventory management

  • Order tracking and reporting

  • National and international shipping

  • Returns management

Point of Sale & Marketing Distribution

Supporting brands with the storage, assembly and distribution of marketing materials, promotional products and sales collateral. Whether you're supplying pharmacies, retail stores, sales representatives or branch networks, Mailshop manages inventory, packing & delivery to ensure materials arrive where they're needed, when they're needed.

Services include:

  • Point of Sale (POS) fulfilment

  • Promotional material distribution

  • Sales representative kits

  • Pharmacy and retail network distribution

  • Marketing collateral storage and management

  • Product sample distribution

  • Campaign replenishment programmes

  • Inventory tracking and reporting

Warehousing & Inventory Management

Secure storage and accurate inventory management provide complete visibility and control over your stock.

Our warehouse is equipped to receive, store, manage and distribute products efficiently while maintaining quality and accuracy.

Services include:

  • Receiving and stock checks

  • Container devanning

  • Quality control inspections

  • Secure warehousing

  • Inventory management

  • Stock reporting and visibility

  • Product storage and handling

Systems & Integration

Technology plays a vital role in efficient fulfilment.We work with your existing platforms and systems to automate processes, improve visibility and maintain accurate inventory and order information.

Services include:

  • Shopify integration

  • eCommerce platform integrations

  • Order automation

  • Inventory synchronisation

  • Real-time order visibility

  • Reporting and analytics

  • Custom workflow solutions

Returns Management

Returns are a normal part of the customer journey and effective returns management is essential to maintaining customer satisfaction.Mailshop manages returns according to your business requirements, ensuring products are processed efficiently and accurately.

Services include:

  • Returns processing

  • Product inspections

  • Inventory reconciliation

  • Customer return workflows

  • Reporting and tracking


Special Projects

Some projects require more than standard fulfilment.Mailshop specialises in assembling and distributing bespoke campaigns, branded experiences and promotional projects that require attention to detail and careful coordination.

Services include:

  • Influencer and PR packs

  • Product launches

  • Event invitations

  • Corporate gifting

  • Campaign kits

  • Sample distribution

  • Promotional packs

  • Custom assembly projects

Carefully packed customer orders ready for nationwide fulfilment.

It's about delivering a seamless experience for your customers, retailers, sales teams and stakeholders.